Terms of Use

Agreement

These terms cover the Haul app, its browser extension and this website, published by Dunebits. By downloading or using Haul you agree to them. If you don't agree, please don't use Haul.

Using Haul

Haul is free to download, and Haul Free has no time limit. You may install it on any computer you own or control, for personal or work use. Please don't sell Haul, bundle it with other software, or pass off modified copies as ours.

Haul includes third-party software, such as yt-dlp and FFmpeg, under their own licences, listed in the notices that come with the app. Nothing in these terms limits your rights under those licences.

Haul Pro

Haul Pro unlocks the features marked Pro on the pricing page. It is a one-time purchase, not a subscription.

Haul 2.0 gives each computer a free Haul Pro trial: 7 days, or 90 days on a computer that used Haul before 2.0. When the trial ends, Haul carries on as Haul Free until you enter a license key. Please don't try to get more trials, for example by changing your computer's identity.

A license is for you, the person or organisation that bought it, and is active on up to 3 computers at a time. To move it, deactivate Haul Pro on the old computer (Help › License…) or free its seat on your license page. Don't share, publish or resell license keys. Haul checks its license with our license server every few days; a key that is shared beyond its 3 computers, refunded or charged back can be turned off.

Haul Pro is sold by Dodo Payments, our merchant of record, which handles the payment, taxes, invoices and refunds. To ask for a refund, email us or contact Dodo Payments. A refunded license stops working on all of its computers.

Your downloads

You are responsible for what you download with Haul. Only download content you have the right to, and follow copyright law and the terms of the sites you use.

Haul refuses DRM-protected and encrypted media. Don't use it to get around access controls or to overload a server.

Video from websites

Haul saves videos from many sites through yt-dlp, an independent program it ships with. Sites change often, so video downloads from a particular site may stop working at any time.

Updates and service status

Haul updates itself unless you turn that off. As described in the Privacy Policy, it also checks a status file, which lets us pause Haul if a release has a serious problem, or ask out-of-date versions to update before they carry on.

Intellectual property

The Haul name, logo and this site's content belong to Dunebits. Windows, macOS, the browsers and the sites mentioned here are trademarks of their owners.

No warranty

Haul and this site are provided as is, without warranties of any kind. We work to keep them reliable, but we don't promise they are free of errors or always available, and features can change between releases.

Limitation of liability

To the extent the law allows, Dunebits is not liable for lost data, lost files or other damages arising from the use of Haul or this site. Keep backups of files you care about.

Using this site

You may browse and use this site for lawful purposes. Don't try to disrupt it, scrape it abusively, or use it in a way that harms others.

Changes to these terms

We may update these terms. The effective date above shows when they last changed, and continuing to use Haul means you accept the current version.

Contact

Questions about these terms? Email contact@dunebits.com.